MS Window 10 Update Causing the Printing Issue:
The printing app can be found in either the Windows 7 or 8 Software and Driver sections. Note: The Printing Tool only works through the network in Windows 8 and Windows 10. June 2020 Update: The HP Instant Printing application available from HP Customer Service Site - Software and Driver Downloads still works printing PDFs and should work for most customers using Windows 10. For that reason, we generally recommend you turn off the setting labelled " Let Windows manage my default printer".
This may or may not apply to more printers besides the HP DesignJet 500 and 800 series at this point these are the only 2 models we have experienced this issue with. The simple solution is to switch the "ON setting to the "OFF" position - everything will then start printing immediately.
it is accessed by selecting " Settings" in Windows 10, then " Devices" and then clicking on " Printers & scanners" on the left side of the screen. There is a setting in Windows 10 - enabled by default - called " Let Windows manage my default printer". PrinterStop has found a very simple solution to this baffling issue: No error messages will appear on the computer either - Windows thinks the print job was completed properly even though nothing ever came out of the plotter.
We have found that HP DesignJet 500 and HP DesignJet 800 plotters will install correctly in Windows 10, the proper driver will load and everything will seem fine except print jobs will never come out of the plotter.
Please note there are no other compatible Designjet drivers for these printers other than the ones listed here) (Note: An alternate driver for both the HP Designjet 500 and 800 series is the HP Designjet 510 series driver.
HP DesignJet 500PS 42" plotter -> "HP Designjet 500PS 42 by HP".HP DesignJet 500PS 24" plotter -> "HP Designjet 500PS 24 by HP".HP DesignJet 500 42" plotter with GL/2 card -> "HP Designjet 500 42+HPGL2 Card".HP DesignJet 500 24" plotter with GL/2 card -> "HP Designjet 500 24+HPGL2 Card".HP DesignJet 500 42" plotter w/o GL/2 card -> "HP Designjet 500 42 by HP".HP DesignJet 500 24" plotter w/o GL/2 card -> "HP Designjet 500 24 by HP".PLOTTER MODEL -> NAME OF WIN 10 DRIVER FROM LIST Please select the correct driver from this chart: There is no need to search for or download anything else. Windows 10 has drivers pre-installed for all models of the DesignJet 500 and 800. Please make sure you have selected the correct driver for your plotter. HP DESIGNJET 500 Driver Utility downloads and updates your drivers, based on the scan, and matches to the latest most compatible versions. HP DESIGNJET 500 Driver Utility backs up your existing drivers and settings to create a restore point in case certain drivers continue to be incompatible.
HP DESIGNJET 500 Driver Utility searches a database of over 11 million drivers and matches missing, corrupt, or obsolete HP DESIGNJET 500 Drivers to the appropriate and most recent drivers. HP DESIGNJET 500 Driver Utility performs a scan of your computer and all attached devices to determine which drivers are either missing, corrupt, or have become obsolete. How does HP DESIGNJET 500 Driver Utility update drivers for your computer? HP DESIGNJET 500 Driver Utility saves you time and frustration and works with all drivers such as sound drivers, video drivers, wireless drivers etc. HP DESIGNJET 500 Driver Utility scans your computer for missing, corrupt, and outdated drivers and automatically downloads and updates them to the latest, most compatible version. Get official HP DESIGNJET 500 Drivers for your Windows.